Trade Parts Advisor

We are looking for an experienced, friendly, and results-driven Trade Parts Advisor to join our Autoparts team in Dundee and help provide a first-class customer service, helping the department to hit monthly targets.

We offer :

• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24 / 7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Hours

Full time : Monday - Friday 8am - 5.00pm and 1 in 3 Saturdays 8am-12pm.

About the role

Our Parts Advisors work in our trade call centre, dealing with a high volume of trade calls and emails daily. Your main responsibility will be to answer the calls and emails, build strong relationships with customers and a good customer base to help the department achieve the monthly targets.

We are looking for someone who has a positive attitude, is hard working, reliable, and can adapt to different types of trade customers and queries on a daily basis. You will also need to understand the department goals and actively help to achieve these.

Day-to-day duties

Answer as many calls as possible in a professional manner throughout the day ...