IT Coordinator

We are seeking a proactive and technically skilled IT Coordinator to join our client's team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands‑on support to users, and contributing to the successful delivery of IT and digital retail projects.

Key Responsibilities

• Assist in the planning, coordination, and execution of IT and digital retail projects.
• Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues.
• Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms.
• Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance.
• Maintain clear and up-to-date documentation for support processes, training materials, and project progress.

Required Skills & Experience

• Proven experience in an IT support or digital retail environment.
• Strong understanding of retail systems (e.g., POS, inventory, CRM).
• Excellent problem‑solving and communication skills.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Experience working with cross‑functional teams and external vendors.

Languages

• Required: Fluency in English (spoken and written)
• Preferred: Good command of French or German as a second language.

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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