Inbound Sales / Customer Service

Inbound Sales / Customer ServiuceRenewal Consultant / BedfordFull Time, office based.Working for a well established Insurance Broker you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.This forward-thinking company encourage team members to take industry exams and financially reward you when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.General duties :

• Speaking with existing customers about policies due for renewal.
• Build rapport with customers while renewing insurance policies over the phone.
• Handling objection, any issues or counter quotes from other insurance providers or brokers where necessary in a professional way.
• Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.
• Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.Essential skills :
• Proven track record in customer services / sales / account management
• Driven and hungry approach toward sales
• Attention to detail.
• Enthusiastic persona with the desire to succeed.Package
• OTE in range of £24 - £28,000
• 9.30am start 5pm finish
• Encouraged to achieve a Cert CII qualification.
• Fully expensed qualification plus bonus of £1,000 paid on completion.
• 20 days holiday plus an extended Christmas shutdown
• Regular company business and social events