Employability Team Leader

Job Title :

Employability Team Leader

Salary : £40,500

44.350 (Dependant on Experience)

Location : West & North London

Contract : Full Time

Permanent

Programme :

Trailblazer (MSK & Employment Support)

Job Summary

Trigon Recruitment are supporting a well-established national provider, who are recruiting for a

Team Leader

to oversee their MSK & Employment Support service in West and North London.

The Trailblazer programme integrates health recovery with employment support, offering individuals with musculoskeletal (MSK) conditions a holistic pathway to return to work, remain in work, or find new employment. The Team Leader will manage and support a team of Health & Employment Coaches, ensuring high-quality delivery, performance management, and strong collaboration with clinical and community stakeholders.

This role is ideal for a motivated leader who thrives in a high-performance environment and is passionate about supporting individuals to improve both their health and employment outcomes.

Key Responsibilities

Team Leadership & Performance

Lead, support, and mentor Health & Employment Coaches, ensuring high-quality delivery and achievement of performance targets.

Hold regular caseload reviews, one-to-ones, team meetings, and appraisals.

Provide coaching, training, and performance management to staff.

Ensure accurate and compliant client record keeping, including audit checks.

Case Management & Client Support

Support Health & Employment Coaches managing complex caseloads of participants with MSK conditions.

Advocate for participants with employers to negotiate adjustments and resolve workplace issues.

Oversee delivery of employment coaching, CV building, interview preparation, and job search support.

Ensure participants are referred to appropriate services for mental / physical health, welfare, or training needs.

Drive programme success, achieving a minimum of 35% conversion of programme starts to job outcomes.

Collaboration & Stakeholder Engagement

Work in partnership with MSK teams, GPs, social prescribers, and other referral partners.

Collaborate closely with the multidisciplinary clinical team (physiotherapy, pain management, nutrition, smoking cessation, etc.).

Promote the service, delivering presentations and training to stakeholders.

Build and maintain relationships with employers to encourage workplace inclusivity and support job retention.

Skills & Experience

Essential :

Experience managing teams in a high-pressure, target-driven environment.

Strong background in caseload management for participants with health and / or employment barriers.

Proven ability to meet and exceed performance targets.

Excellent people management, coaching, and mentoring skills.

Strong communication skills with the ability to build relationships across stakeholders.

IT proficiency, including Microsoft Office and database systems.

Knowledge of health conditions (including MSK and mental health) and their impact in the workplace.

Understanding of safeguarding procedures.

Flexible, resilient, and empathetic approach with a commitment to diversity and inclusion.

Desirable :

Level 5 management qualification or equivalent experience.

IAG Level 3 or above.

Experience delivering or completing NHS-accredited Health Coach training.

Additional Information

This role requires travel across West and North London, with attendance at community hubs up to five days per week.

An Enhanced Adult & Child DBS check is required.

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