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Jobs in United Kingdom

Last updated: 15 days ago
Customer Implementation Specialist, Medical Devices Reading UK

Customer Implementation Specialist, Medical Devices Reading UK

Chronos ConsultingUnited Kingdom
Full-time
The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. This position will require frequent travel in Europe an...Show moreLast updated: 30+ days ago
Technical SuccessFactors Specialist

Technical SuccessFactors Specialist

AhlstromUnited Kingdom
Full-time
We are looking for a proactive and positive.The position is reporting to Digital HR Manager and can be based anywhere in Europe. An amazing opportunity to leverage your experience and grow as profes...Show moreLast updated: 30+ days ago
  • Promoted
Benenden Health Talent Pool - York

Benenden Health Talent Pool - York

Benenden HealthUnited Kingdom, United Kingdom
Full-time
Benenden Health Talent Pool - YorkJob Reference : 000411Salary : CompetitiveClosing Date : Location : YorkEmployement Type : Full TimeDo you want to become part of our Future Talent?One thing that unite...Show moreLast updated: 30+ days ago
Administrative Assistant, 36.5 hours per week, FTC until 31st July 2024

Administrative Assistant, 36.5 hours per week, FTC until 31st July 2024

University of ChesterRiverside, UK
Full-time +1
The School of Education is seeking to appoint an Administrative Assistant to support the delivery of its programmes.School of Education, including the preparation for recruitment events, the admini...Show moreLast updated: 30+ days ago
Store Design Project Manager | London | Full-time, FTC (12 months)

Store Design Project Manager | London | Full-time, FTC (12 months)

AesopAesop UK Head
Full-time
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer prof...Show moreLast updated: 30+ days ago
Field Applications Specilaist - Genomics - UK

Field Applications Specilaist - Genomics - UK

SeltekUK
Full-time
We are supporting a global leader within th egenomic research arena expand their applications team.The company are keen to recruit a Field Applications Specialist within the UK to support their cus...Show moreLast updated: 30+ days ago
  • Promoted
Project Commercial Manager (,, United Kingdom)

Project Commercial Manager (,, United Kingdom)

ALEC FITOUT, , United Kingdom, GB
Part-time
ALEC FITOUT is Coming to United Kingdom this June 18-24, 2025!.Commercial Manager – High-End Fitout Projects Saudi Arabia!. ALEC Holdings and part of the Investment Corporation of Dubai (ICD), is a ...Show moreLast updated: 15 days ago
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Customer Implementation Specialist, Medical Devices Reading UK

Customer Implementation Specialist, Medical Devices Reading UK

Chronos ConsultingUnited Kingdom
30+ days ago
Job type
  • Full-time
Job description

Job Description

The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.

Tasks include

1) customer site inspection and design

2) participation in contract negotiations, site preparation

3) delivery and installation coordination with the customer and 3rd parties

4) marketing collaboration, customer training, and final commissioning and acceptance.

This position will require frequent travel in Europe and in the future possibly in Asia.

Required Qualifications :

Bachelor’s degree or combination of education and experience

2-3 years in a similar role, handling complex / multiple projects simultaneously in the medical device industry

Experience in dealing with executive-level management and clinicians within a diverse customer organization.

Pro-active and customer-focused approach to problem-solving

Independent and able to handle multiple projects in parallel

Proficient in English and at least one additional European Language

Willing to travel up to 70% of the time

Responsibilities :

Attend presale meetings with Sales and support the sales relationship with customers as required

In collaboration with a Sales Leader and with the support of the Service department, engage in customer requirements definition prior to contract negotiations during the Sales Cycle

Develop detailed implementation plans based on clearly defined customer requirements with the support of the Service department

Understanding of the product and service offering specific to the assigned customer prior to final contract negotiation

Communicate and coordinate with all affected functions in the company to ensure awareness of all customer requirements and obligations for assigned customer programs

Effectively communicate at multiple levels up to the C-Level within the customer organization

Once order is received, takes control and ensures timely delivery of products and services in accordance with customer requirements and signed purchase agreement, all the way to completion of training.

Project commonly includes : customer site planning (with Service), site preparation (with Service), system delivery (with Operations) and installation (with Service), patient flow planning (with CAM, Marketing), disposables supply (with Operations), marketing, and clinical training (with Applications).

Perform regular site visits and monitor progress of site preparation to ensure that all tasks are being completed on schedule and to customer’s high satisfaction

Conduct regular internal and external reviews to ensure adherence to committed schedules. Responsible for initiating suitable corrective action plans when critical path milestones are at risk

Handle and respond to customer questions, complaints, and problems to maintain high levels of customer satisfaction throughout the project. Conduct formal and / or informal reviews of customer satisfaction throughout the Project Implementation process. Develop initiatives to assure the highest possible level of customer satisfaction, quality and risk management. Become favorite and trusted POC for customers all the way from order to completion of training

Maintain accurate and appropriate data in the appropriate data systems for project and customer management

Exhibits leadership practices consistent with company values and traits

Additional tasks and objectives may be added, based on the company’s plans