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Repairer Jobs in United Kingdom
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Glen Callum AssociatesSlough, England, United KingdomCustomer Services Administrator (Hurley, Berkshire, UK)
Zetes UKUnited KingdomIf you would like to apply for this position, please send your CV and a covering letter to .
Main Purpose of Job
To log and process calls from customers in a timely and accurate manner in line with our contract terms and conditions, whilst maintaining the professional image of Zetes and our customer relationships.
Key Responsibilities
- Ascertain whether equipment is under contract and advise Helpdesk Co-ordinators.
- Aid in Maintaining Co-Op & Cadbury and or other management systems on a daily basis.
- Liaise with Technical Hardware or software support when required.
- Forward any customer queries to the correct personnel & ensure response
- Produce effective reports in line with customers and departmental requirements
- Proactively monitor outstanding jobs, update Jobs records from repairer portals or reports
- Aid in Logging support jobs on management systems
- To abide by the employees’ responsibilities as outlined in the Company Health & Safety Policy.
- Any other tasks assigned by line manager.
Essential attributes :
Having a car would be desireable, however we offer a free bus shuttle service from Maidenhead Train station to and from the office.
In return for your commitment, we offer a fanastice benefits package : including 25 days holiday, pension, Private medical, excellent office conditions, on-site gym, showers and canteen, dry cleaning, car Valet service etc
If you would like to apply for this position, please send your CV and a covering letter to [email protected].