Quality Control Manager Jobs in United Kingdom

About DELIVER :

DELIVER (www.deliver.events) is one of the fastest growing global B2B events companies with a market leading Net Promoter Score. Our values are People, Planet, Profit. Combining these values, we bring top retailers and vendors together for pre-qualified one-to-one meetings within the commerce & supply chain sectors. After becoming the market leader in Europe, we’re expanding our portfolio to the US and to Asia.

We are a fully remote diversified and talented team spread all over the world allowing everyone to achieve the work-life balance that is so crucial to a successful and forward-thinking organisation.

We are also an organisation of shared values.

At the heart of everything we do is a meaningful and demonstrable commitment to Diversity, Equality & Inclusion.

We are proud to be both carbon and profit neutral, running a business that is not only sustainable but regenerative. This isn’t your typical corporate role—you’ll be at the heart of preserving our financial health while also working on meaningful "give-back" projects, by contributing to the redistribution of all our profits directly to ethical and green funds as well as companies engaged in the ecological and social transition!

Job Title : Optimization, Process & Quality Control Manager

Reports to : Finance & Excellence Director

Contract : Full Time / Permanent

Location : Global - Full remote

Annual Salary package : GBP 54,000 (GBP 45,000 basic salary : + 20% Annual Bonus)

Role Summary :

The Optimization, Process & Quality Control Manager is responsible for overseeing the design, implementation, and optimization of business processes while ensuring service quality standards are maintained. This role sits in the Finance and Excellence department and involves collaborating with cross-functional teams to improve operational efficiency, implement best practices, and meet regulatory and customer requirements.

Key Responsibilities :

Process :

• Use lean management principles to refine workflows.
• Design, document, and implement streamlined processes across all departments to improve operational efficiency and consistency, constantly striving towards operational excellence.
• Develop clear KPIs for process efficiency and performance.
• Implement process benchmarking to identify industry-leading practices and apply them to enhance operational efficiency.
• Develop and oversee the execution of a continuous improvement roadmap.
• Ensure cross-departmental alignment on process changes to maintain consistency.
• Work closely with department heads, teams and Projects & the Productivity Specialist, to understand their workflows and identify areas for improvement.
• Develop processes that create a robust control framework that integrates seamlessly with operational workflows.
• Train team members across departments on newly implemented processes and controls, and ensure successful adoption of new processes and systems.
• Establish mechanisms for gathering feedback from teams to continuously refine processes.

Quality Control :

Risk Management :

Requirements & Skills :

Education & Experience :

Process Management :

Quality Control and Standards :

Soft competencies :

Systems and Tools :

Sector knowledge :

Other :

Some of Our Benefits :