Jobs in Wirral, eng, uk

Medical Secretary | Administration | Liverpool | Full Time | Permanent | 37.5 hours | Competitive Salary and excellent benefits

Spire Liverpool is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service.

Job Purpose

As Medical Secretary your main tasks To provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.

ACCOUNTABILITY AND ACTIVITIES :

• To provide an efficient secretarial service to all Consultants.
• To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
• To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
• To liaise with Consultants and their secretaries in order to resolve patient queries / complaints in a timely manner.
• To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
• To communicate effectively with GP surgeries, other healthcare professionals Occupational Health Nurses, physiotherapists etc.
• To provide copy clinic letters when needed.
• To open Consultants mail and distribute.
• To type discharge summaries / operation notes etc dictated by Consultants.
• To log all incoming clinic / theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
• To order Consultants’ paper, office stationery etc.
• To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
• To assist in the training of new and trainee Medical Secretaries.
• To undergo all mandatory training required . fire, health and safety etc.
• To ensure consistent provision of service during holiday / sickness periods, by providing adequate cover of private typing.
• To contribute to the development of departmental procedures.
• To familiarise with company policies and procedures.
• To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
• To assist with any other reasonable duties required as per the Senior Medical Secretary.

QUALIFICATIONS, TRAINING & EXPERIENCE :

Contract type :  Permanent, Full-time

Benefits :

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to :

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation :

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.