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Govia Thameslink RailwayTrain Crew Depot - Eastbourne, GB- Permanent
Looking for a Driver Manager for our Eastbourne Depot
Are you an energetic, passionate and experienced leader who can get the best out of a team of drivers in one of our busy depots?
Are you able to lead and manage a designated group of drivers to deliver a high performing workforce in line with GTRs specific standards in safety, performance, and customer service expectations. To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.
To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.
Can you implement customer service standards that change the culture and raise the professionalism of drivers across GTR. Develop a first-class customer service environment that delivers excellent service to our customers. Enhance the on-board experience for our customers, resulting in repeat business and provision of higher satisfaction results. Drive team performance through excellent engagement and utilise the attendance procedure, improving performance, individual grievance, and the disciplinary procedures as appropriate to ensure fair treatment and improved performance.
Do you possess the following skills?
- Strong people leadership skills
- Strong interpersonal skills with the ability to inspire teams
- Developing and maintaining a professional relationship with Trade Union Representatives
- Effective oral and written communication skills
We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.
Full job description attached.