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JewsonRowley Regis, West Midlands, UKClinical Operations Booking Administrator
Sandwell and West Birmingham NHS TrustRowley Regis, England, United Kingdom- Full-time
Job summary
We have an exciting opportunity for a Clinical Operations Booking Administrator to provide clinical administrative support to GPs for chronic disease management, primary care investigations and the processing of clinical correspondence for patients.
Based at Regis Medical Centre you will work alongside colleagues to provide a seamless service to our registered patient population. We use SystmOne to access patient information and the booking of appointments for patients; good computer, keyboard and communication skills are essential to the role.
Main duties of the job
A significant proportion of this role involves inputting accurate and precise clinical information into patient records, and therefore excellent attention to detail is essential. Alongside strong communication skills, the ability to employ active listening, empathy, and a friendly approach to identify people's needs are essential.
About us
Welcome to Your Health Partnership (YHP), an innovative and forward-thinking Primary Care Network based across 7 sites in the heart of Sandwell.
Part of Sandwell and West Birmingham NHS Trust, YHP provides a range of Primary and Secondary Care services shaped around the needs of our registered population; 54,000 patients.
As a team, we share and uphold the organisations values in all that we do. If you share our values and feel that you can contribute to our team and the service we provide, we would welcome your application.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails.
Person Specification
Experience
Essential
- Experience of working in a busy administrative / office environment or reception role. Prioritising, planning and organising own tasks.
- Experience within Primary Care, healthcare or social care sector.
- Experience of coding procedures and conventions.
- Previous experience of working with medical records.
- Experience of call handling.
Desirable
Qualifications
Essential
Desirable
Personal Qualities
Essential
Desirable
Written skills
Essential
Desirable
Knowledge
Essential
Desirable
Physical Effort
Essential
Mental Effort
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust-Regis Medical Centre
Darby Street
Rowley Regis
B65 0BA
Employer's website #J-18808-Ljbffr