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Client Success Adviser
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Blink PaymentManchester, GB-ENG, GB- Full-time
Salary : £26,000 + Uncapped Commission
Manchester
On site - 4 days in office, 1 day WFH
Blink Payment is transforming the payments landscape. Our renowned online platform, backed by a dedicated UK-based team, is at the forefront of the payment platform revolution.
At Blink Payment we provide payment technology, powered by people. Innovating, and utilising the latest technology. Our aim is to make keeping track of payments and getting paid as easy as possible for our clients.
What makes us different :
Personal Touch - rated 4.7 on Trustpilot, you can talk to us anytime via online live chat, email, WhatsApp and phone.
Platform - Our payment platform is secure and seamless, with every payment type your business will ever need.
Simplicity - We like to keep things simple - your business payments and reconciliations all in one easy-to-use platform.
Our platform feels smart and savvy. Whilst helping businesses get paid quickly, easily, and securely. We provide a simple flow, facilitating multiple payment options, in-depth reporting and customisation, all in one place.
Check out our website : https : / / www.blinkpayment.co.uk /
The Role :
We’re looking for a people to join our Client Success team to ensure a best in class experience for our customers. Someone who can effectively handle technical queries, build strong relationships with our clients, and understand our technology in depth. We love competitive, high energy individuals who never back down from a challenge!
Key Responsibilities :
- Liaising with clients on a day-to-day basis by telephone and email
- Conducting exceptional quarterly business reviews
- Delivering expert-level service to educate and inform the client on how to use the service
- Identifying retention and cross-selling opportunities, and to consultatively sell solutions to the client
- Working across departments to uphold and improve internal relationships
- Gaining a high level of knowledge of our products to maximise client engagement with the product
Key Skills / Experience :
Our core values :
Bring a positive vibe✨
Stay switched on💡
Be a problem solver🔍
Nothing is too much🚀
Why join Blink Payment?