Jobs in Leighton buzzard, bedfordshire

Insurance Administrator

Connells Group have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Administrators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations.

You will be responsible for :

• Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims.
• Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action.
• Handling incoming queries via phone and email from internal and external stakeholders.
• Loading / checking new policies and ensuring that premium charges are raised correctly.
• Ensuring all claim payments are correctly identified and allocated to the customer.
• Preparing fortnightly policy listings.
• To maximise the collection of unpaid rent arrears and policy premiums through communicating with the debtor via telephone, e-mail and SMS.
• Ad hoc duties as required by line manager.

Your experience and skills will include :

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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