Jobs in Hartlepool, glasgow

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships.  As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland.

About the Role

As a member of the Customer Services team, you will be responsible for delivering the best possible customer service to all customers whether internally or externally. You will ensure the collection and distribution of items to and from SPT premises and the delivery of tickets to agents and publicity material to external stakeholders. You will also ensure the incoming and outgoing mail for the organisation is processed as well as performing audits and inspections of SPT facilities.

You will deliver lost property to Police Scotland and deliver tools, equipment and supplies to the Facilities team at SPT premises as and when required.

Further details of the role and key responsibilities are set out in the job description.

The nature of this role may require you to work outwith normal office hours on occasion to support the operational requirements.

You will be based at Buchanan Bus Station, Killermont Street, Glasgow.

Please note, this position falls into the medium risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures.

About You

It is essential that the successful candidate has experience dealing with the public face to face and has experience in an environment where high level of concentration, vigilance and safety awareness is required. You will be a team player, have a flexible approach to working patterns and have the ability to work unsupervised.

It is essential that the successful candidate has a driving licence.

What we can offer……

Working at SPT comes with many benefits you can look forward to :

• 33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern)
• Membership of the Local Government Pension Scheme - SPT contribute 6.5% of your annualised pay
• Group Life Assurance Cover
• SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
• Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
• Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £645 towards the cost
• Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union

How to Apply

To apply, please select the ‘apply now’ button to complete an online application form.

Closing date for applications will be 27 / 04 / 2025 at 23 : 59.

SPT is an Equal Opportunities company welcoming applications from a diverse background.   If you have got the right skills for the job, we want to hear from you.   SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms.   This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers.   This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process.  By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.