Customer Service Manager

Job Description

Job Title - Customer Services Manager

Location - Glasgow City Centre

Hours of work - 40 hrs per week, including weekends

Salary - £30,000

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

We are looking for an experienced Customer Service Manager to provide excellent customer service and to help promote this throughout all of our group brands. The main aim is to keep the department running in an efficient manner, to ...