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Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Operational Resilience Team sits within the Operations division. Key responsibilities of the team is to manage and coordinate activity across the business to maintain an effective Operational Resilience Framework, Business Continuity Framework and Crisis Management Framework.
OVERALL PURPOSE OF ROLE
Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives. This framework covers regulatory requirements across the UK (FCA / PRA) and the EU Digital Operational Resilience Act (DORA).
Responsible for establishing collaborative relationships across MUFG entities in the UK and Europe, using excellent interpersonal and leadership skills, the role will influence and advise senior management to realise intended benefits. The role holder will support the ongoing maturity of the Operational Resilience Framework through the team of business partners aligned to areas of the business. The role holder will also work closely with the DORA Programme Team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience.
The role holder will have detailed knowledge of the UK Operational Resilience Policy Statements (FCA & PRA) and DORA (EU). Role holder will have demonstrable experience of successfully establishing Operational Resilience frameworks and capabilities in similar financial services institutions.
DUTIES AND RESPONSIBILITIES
Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives. Specific responsibilities include :
- Responsible for building awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
- Responsible for maintaining strong collaborative relationships with key stakeholders, helping Service Owners, Resource Owners and Operational Resilience Coordinators perform their duties in line with regulatory expectations.
- Manage Important Business Services (IBS) and Critical / Important Functions (CIFs) in line with the Operational Resilience Framework : Maintain data related to IBS and CIFs;Support the business in the process of identifying IBS & CIFs.Engage and liaise across each Corporate Functions and HR to ensure a joined-up approach to the management of operational resilience requirements.
- Responsible for establishing and managing the process to monitor resilience of IBS and CIFs in the Corporate Functions & HR areas : Support the business to review and update Business Impact Analysis;Support the identification of IBS & CIFs using the regulatory definitions and internal procedures.Coordinate activity to assess resilience vulnerabilities across the Corporate Functions & HR related to IBS and CIFs.Support efforts to mature the identification and documentation of CIFs.
- Responsible for establishing and managing testing activities in line with Operational Resilience requirements : Engage and support testing activity across Corporate Functions & HR.Coordinate and facilitate scenario testing workshops with relevant Service and Resource owners.Assure testing methods and outcomes of related functions testing.
- Responsible for establishing and managing the process to assess vulnerabilities, and define and deliver remedial actions : Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;Help the business to define appropriate remedial actions;Track delivery of actions and review evidence of gap closure.
- Support the creation of the Regulatory Self-Assessment : Provide relevant input into annual regulatory self-assessment;Coordinate internal governance and approval.
Skills and knowledge required :
Where required, the role holder will also :
Please note, MUFG operate a hybrid working model – 3 days office based (London) / 2 days working from home.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.