Jobs in Blackfriars, london, united kingdom

Contract Support Administrator

Blackfriars Bridge Road

08 : 00 – 17 : 00 (Monday to Friday)

We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.

If you’re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL!

Building Details :

Synnovis is a newly opened Life Sciences environment, bringing central London pathology into one place. Integral are responsible for the Mechanical, Electrical, HVAC, Fabric related maintenance and reactive repair works, as well as Soft Servies coffee vending, Cleaning, Porterage, Security.

Role Purpose :

• The concept of the position is to provide full administrative support to the on-site teams within Synnovis ensuring the smooth running and co-ordination of the helpdesk system and financial responsibility of the Synnovis Wip. Providing assistance to the BSM and Synnovis Account Manager
• This will involve liaising with the Engineers, Porters and cleaners on a day-to-day basis, investigating any ongoing problems and relaying this information back to the relevant Integral Managers and the client.
• General administration will include keeping updated systems including finance documentation, planned maintenance sheets, day to day correspondence, etc.
• Various ad-hoc projects will also arise and ownership will also be the responsibility of the Administrator.
• Provide clear (verbal and written) response and escalation for all customer enquiries.
• Manage and control of all Helpdesk associated calls / tickets and the day to day running and operation of Elogs, reporting and updating reactive works.
• Assign and allocate tasks to relevant departments (Integral and Synnovis FM).
• Produce daily / weekly progress reports detailing reasons for tasks complete / outstanding, ie. lighting, toilets, power outage, floods, fire, etc. which is then presented to the client and management.

Duties and Responsibilities :

Helpdesk Duties;

Administrative Duties;

Financial Duties;

Skills :

Knowledge :

Personal Attributes :

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks / responsibilities are undertaken at Integral Management request.