Customer service representative Jobs in Swansea, wales, united kingdom

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Customer service representative • swansea, wales, united kingdom

Last updated: 5 hours ago

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Customer Service Representative Swansea

FoundeverSwansea, Wales, UK

As a global leader in endtoend customer experience (CX) products and solutions Foundever partners with the worlds bestloved brands from Fortune 500 companies to local startups to design build and d...Show moreLast updated: 15 days ago

Customer Service Representative

ERSSwansea, UK

£21,900.00 yearly

Are you looking for a fresh career challenge? Do you want to work somewhere that invests in your professional development?. We are looking for Customer Service Representatives who are passionate abo...Show moreLast updated: 30+ days ago

Customer Service Representative

SitelSwansea, Swansea, GB

£23,400.00 yearly

We are looking for passionate, customer-centric team members to join the team at Foundever™ Swansea for a temporary position ending in January 2025. At Foundever™, you will find our contact centre j...Show moreLast updated: 30+ days ago

Customer Service Apprenticeship

KeylineSwansea, GB

£23,000.00–£25,000.00 yearly

Keyline Civils Specialists is the UK's number one supplier of specialist civils and drainage solutions, and specialist rail and utilities materials. We’re part of the Travis Perkins Group, and proud...Show moreLast updated: 30+ days ago

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Customer Service Advisor

DPD Group UKSwansea, Wales, UK

Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team who put our customers at the heart ...Show moreLast updated: 10 days ago

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Retail Customer Service

EntainSwansea, Wales, UK

Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family de...Show moreLast updated: 15 days ago

Customer Service - (Dutch) - Remote

TeleperformanceSwansea, United Kingdom

£23,809.50 yearly

Remote

Quick Apply

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.Wij zijn een werkgever die gelijke kansen biedt en we verwelkomen sollicitaties van alle gesch...Show moreLast updated: 4 days ago

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Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupSwansea, West Glamorgan, United Kingdom

£700.00 weekly

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify. No customer service representative agent experience needed....Show moreLast updated: 30+ days ago

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Remote Customer Service Representative – Product Testing

GL Inc.Swansea

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18...Show moreLast updated: 30+ days ago

Field Sales Representative

Virgin MediaSwansea, GB

£50,000.00–£70,000.00 yearly

Full-time

Salary (OTE included) : £25,000-£45,000 per year.Full-time and part-time positions available.We are seeking confident and driven individuals to join our Field Sales Representatives team.As the face ...Show moreLast updated: 30+ days ago

Customer Assistant

Lidl GBSA6 6JA Swansea, GB

£12.75 hourly

Part-time

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.We’re collaborative, determined and we all pitch in to help each other out.As a Lidl Custome...Show moreLast updated: 13 days ago

Customer Service Assistant

Robert HalfSwansea, GB

£24,000.00 yearly

Robert Half are excited to be working with an industry leading organisation to recruit an Customer Support Officer position, based full-time in office, in Swansea. They are offering abase salary of ...Show moreLast updated: 30+ days ago

Sales And Customer Service Advisor (Swansea)

AmplifonSWANSEA, WEST GLAMORGAN, United Kingdom

£20,475.00 yearly

Part-time

Sales And Customer Service Advisor.Salary : £, + Variable commission scheme.We are looking for a Sales and Customer Service Advisor to join our high street branch in Swansea.You will be working on t...Show moreLast updated: 30+ days ago

Customer Assistant

Lidl LimitedSwansea, UK

Full-time

Promoted
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Field Sales Representative

Shift4Swansea, United Kingdom Of Great Britain And Northern Ireland, United Kingdom

Full-time

FOUR) is revolutionizing commerce by simplifying complex payment systems worldwide.As a leader in commerce-enabling technology, we process billions of transactions annually for hundreds of thousand...Show moreLast updated: 5 hours ago

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Customer Service Representative Swansea

FoundeverSwansea, Wales, UK

15 days ago

Job description

About Foundever

With our awardwinning culture built on 35 years of industryleading experience and commitment to improving the employee experience we improve business results by pairing innovative design thinking and digital solutions including selfservice artificial intelligence (AI) automation and datadriven analytics with the expertise emotion and empathy of our people to Create Connection. Value Conversation.

Job Summary

A fantastic opportunity for customer service advisors.

The primary function of the role is to be the first point of contact and deliver a professional and high quality customer service. This could include dealing with customer client or third party contacts and complaints within agreed service levels. The individual will need to use their own initiative as well as follow established procedures processes and systems to source information to provide a resolution for the customer. The role may also involve initiating contact with individuals within the clients organisation or other 3rd parties.

Primary Job Responsibilities

Receiving inbound calls from our clients customers helping to resolve any queries they have and upsell products / services.
Respond to and resolve customer complaints.
Building rapport with new and existing customers giving the best possible customer experience.
Demonstrating a keen attention to detail
Working effectively as part of a team
Adhering to company principles and values at all times

Skills / Knowledge / Ability

Excellent customer service skills

Previous experience in a customer focused or sales environment previous contact centre experience is desirable

Demonstrable experience of working within a structured process

Proficient IT Skills

The ability to work well as part of a team

Being flexible and open to a new challenge

More Details

We are recruiting for full time permanent roles.

You will be provided with all the training you will need to thrive in your role with us andall training time is fully paid.

Benefits of joining our great team in Swansea include :

20 days holiday statutorybank holiday allowance

discounted client products for you and your friends and family

casual dress code

free onsite parking

pension scheme

corporate discounts gyms cinemas restaraunts and more!

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1