Ecommerce Manager

Neon Search is proud to be partnering with a much-loved luxury lifestyle brand to appoint a technically driven Ecommerce Manager . This is a brilliant opportunity to take full ownership of the Shopify platform and shape the digital customer journey for a brand that truly values innovation, quality, and user experience.

This role would suit someone who is a true Shopify expert —comfortable operating at both strategic and executional levels, with a deep understanding of platform capabilities, integrations, UX optimisation, and site performance.

The Role

Reporting to the Head of Direct-to-Consumer, the Ecommerce Manager will :

• Lead the ecommerce roadmap, working closely with internal stakeholders and a trusted digital agency to drive innovation and performance.
• Own the Shopify platform—leveraging your technical knowledge to manage third-party apps, ensure site stability, and implement enhancements that deliver real commercial impact.
• Use tools like GA4, heatmaps, and customer feedback to identify pain points and develop data-led solutions that increase conversion and improve customer satisfaction.
• Champion a luxury-led UX approach—ensuring the site reflects the brand’s identity and delivers a seamless journey from landing to checkout.
• Work cross-functionally to streamline processes, implement automation, and support omnichannel initiatives across digital and retail.

What We’re Looking For

What’s on Offer

This is a key hire within a small but growing DTC team, where you’ll have both autonomy and influence. If you're technically sharp, commercially minded, and ready to take the lead on a high-performing ecommerce site—this one’s for you.