Business Development Administrator

Business Development Administrator An office based role in Halesfield, Telford Salary - Up to £30,000 per annum Hours of work - Monday to Friday : 8.30am-5.00pm with an hour lunch break (37.5 hours) 20 days holiday + bank holidays A successful flooring & textile distribution company based in Telford, with offices in France and Belgium, are currently looking for a proactive and positive person to join the internal team as a Business Development Administrator. A background in a similar administration position with business development experience is required but full training on the company products and services offered by the company will be provided. Knowledge of Sage Line 50 system is an advantage (not essenital). Working in a friendly environment, your duties will include :

• Calling lapsed customers with a view to gaining commercial information including who they are currently using, what prices they are currently paying and if we can quote to win the business
• Researching new market sectors, generating new leads in these sectors and calling them to discover the types of products they use, whether we can offer similar products with a view to winning new business
• Reporting to management on key findings, potential leads, market intelligence and product requirements
• Processing / following up on leads generated via the website – these could be quote requests, sample requests or stock enquiries
• Dealing with all sample requests from clients
• Using CRM system to record leads, set and track follow ups and record communications with current and potential customers
• Chasing up quotes for project work
• Requirement to cover sales office when busy, or to cover staff holidays / sickness
• Ad-hoc admin tasks as required We’re looking for a confident communicator to join our client's team! If you're someone who enjoys building relationships over the phone and thrives in a fast-paced environment, this could be the perfect role for you. What you'll need to succeed in this role :
• Strong verbal communication skills – this role is largely phone-based, so we’re looking for someone who’s comfortable picking up the phone and speaking directly with people. Building relationships over the phone is key
• Confidence and determination – you’ll need to be persistent and able to navigate gatekeepers to reach the right contacts. Our client needs someone who will be determined and can keep the conversation going.
• An eye for detail and accuracy – you’ll be discussing customer's needs, preparing competitive quotes, and sharing key insights with management - who will rely on accurate information to make informed decisions and offer the best pricing to clients.
• Previous CRM experience – while not essential, familiarity with using a CRM system will help you stay organised and manage client relationships effectively. If you have a background in a similar role and are looking for an exciting opportunity to join a friendly team in a busy environment, where you can make a difference and develop your skills as well as your career prospects, then please apply with a copy of your CV