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Ecommerce Manager

Ecommerce Manager

NEON SEARCHLondon, England, United Kingdom
3 days ago
Job type
  • Full-time
Job description

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Co-Founder & Director at Neon Search. I help global brands build their business with exceptional leadership | Beauty…

Neon Search is proud to be partnering with a much-loved luxury lifestyle brand to appoint a technically driven Ecommerce Manager . This is a brilliant opportunity to take full ownership of the Shopify platform and shape the digital customer journey for a brand that truly values innovation, quality, and user experience.

This role would suit someone who is a true Shopify expert —comfortable operating at both strategic and executional levels, with a deep understanding of platform capabilities, integrations, UX optimisation, and site performance.

The Role

Reporting to the Head of Direct-to-Consumer, the Ecommerce Manager will :

  • Lead the ecommerce roadmap, working closely with internal stakeholders and a trusted digital agency to drive innovation and performance.
  • Own the Shopify platform—leveraging your technical knowledge to manage third-party apps, ensure site stability, and implement enhancements that deliver real commercial impact.
  • Use tools like GA4, heatmaps, and customer feedback to identify pain points and develop data-led solutions that increase conversion and improve customer satisfaction.
  • Champion a luxury-led UX approach—ensuring the site reflects the brand’s identity and delivers a seamless journey from landing to checkout.
  • Work cross-functionally to streamline processes, implement automation, and support omnichannel initiatives across digital and retail.

What We’re Looking For

  • Proven experience managing Shopify ecommerce sites —including custom development, app integrations, and backend configuration.
  • Strong technical understanding of ecommerce infrastructure and digital operations.
  • Demonstrable experience using analytics platforms to inform CRO and UX decisions.
  • A confident communicator who can bridge technical and non-technical teams with ease.
  • Previous experience working with external digital agencies and managing project delivery.
  • Strong commercial acumen, with a track record of improving ecommerce performance.
  • Experience within premium, fashion, or lifestyle sectors is a plus, but not essential.
  • What’s on Offer

  • The opportunity to join a respected, design-led brand at an exciting point of digital growth.
  • Competitive salary + pension contribution.
  • Generous product discount and access to exclusive sample sales.
  • Hybrid working (4 Days in the office and 1 WFH)
  • Wellbeing support and a vibrant, collaborative culture.
  • This is a key hire within a small but growing DTC team, where you’ll have both autonomy and influence. If you're technically sharp, commercially minded, and ready to take the lead on a high-performing ecommerce site—this one’s for you.

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management, Strategy / Planning, and Project Management

    Industries

    Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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