Assistant Store Manager Shrewsbury

Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand.

We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together.

We’re looking for an Assistant Store Manager to support and lead the retail team alongside the Store Manager in our Shrewsbury store.

Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times.

You’ll be a people-focused and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.

Key Responsibilities :

• Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
• Drive store sales and profit plan and take action to maximise performance.
• Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
• Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

Who You Are & What You Have :

What We Offer :

If you want to be part of the team spreading happiness through chocolate, click Apply and we’ll be in touch!

At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique.

Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.

This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.

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