This job offer is not available in your country.
National Account Manager
BGISUnited Kingdom26 days ago
Job type
- Full-time
Job descriptionAs the National Account Manager, you will take full ownership of the commercial and financial performance of your accounts. This includes responsibility for budget management, forecasting, cost control, and profitability across your portfolio. You will be expected to lead financial reviews, identify opportunities to drive revenue growth and cost efficiency, and ensure alignment with business targets. A strong commercial acumen is essential, as you will play a key role in developing pricing strategies, negotiating contract terms, and contributing to the overall financial success of the account on a national scale supported by the commercial team. Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio / contract responsibilities. Dealing with day-to-day enquiries from BGIS-BSM team, sub-contractors, and clients. Ensure contractual P&L levels are obtained and superseded and an in-depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with their line manager / Director. Ensuring sub-contractor documentation is kept up to date and compliant. Ensure contractually agreed KPI’s / SLA’s are met. Ensure monthly reports are produced on time detailing contractual performance, identifying variations to budgets and measures to deploy to bridge any gap. Attend strategic contractual / operational meetings with the client on a regular basis, or as required. Liaise with suppliers and sub-contractors to obtain prices and delivery. Ensure all equipment is maintained to the highest standard. Working closely with the Account Leads on Team P&C issues and disciplinary process. Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI’s and SLA’s as necessary. Ensure necessary Health and Safety compliance is achieved across the contracts in line with BGIS & client policy documents, and that all statutory and company reporting procedures are met. Producing financial and statistical reports for contract portfolio. Ensure subcontractors perform to the highest levels and that performance reviews are regularly undertaken including regular meetings with sub-contractor managers. Ensuring extra works are identified, quoted and executed in a timely manner and that required account P&L levels are met. Ensure company processes and systems are deployed and used correctly on site. Ensure engineering teams are effectively managed and be responsible for performance management, Recruitment, development and appraisals, succession plans and team welfare. Provide leadership and guidance, advice, coaching and direct support to contract managers and engineering teams to deliver the highest standard of service, including use of best practice, selection, training, assessment and recognition / reward. Have the ability to present contractual and financial information to the client and BGIS & BSM Management via a boardroom presentation format. Ensure BGIS - BSM staffing levels for all contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered; employees are fully competent to undertake their roles and are able to reach their full future potential. Assisting with inductions of new site staff. Promote and support the core values of BGIS. Develop a strong Succession Plan. Provide cover for contract managers and manage their holiday requirements. Where applicable, any dedicated contract management (now or future) to have direct line reporting duties Keep the Service Director briefed and updated on all issues. Be available as point of escalation to client team 24 / 7. Ensuring continuity of updates and management of incidents. Provide technical advice / support to BGIS-BSM team on a national front. High levels of customer focus. Strong management and leadership skills. Ability to communicate at all levels. Knowledge and promotion of safety procedures and policies at all times. Show diligence in safe working both for themselves and occupants of the premises. Strong knowledge and understanding of facilities management, with experience supporting operations on a national level. Knowledge of BMS systems. HVAC systems. Experience of contract management. Good verbal communication skills at all levels, Good written English skills, Self motivated. Reliable and dedicated Able to manage engineers and resolve issues with minimum conflict. Able to work under pressure. Able to make sound decisions when needed. Physically fit. A team player.
JOB DESCRIPTION
JOB TITLE : National Account Manager
OVERALL PURPOSE OF THE JOB :
- To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual expectations of BGIS - BSM are achieved.
- Ensure the availability of all critical systems to minimise the risk to the client’s business
- To ensure all maintenance work is carried out in accordance with client and company policies and procedures and within health and safety legislative requirements.
- To provide National support for various BSM contract across the UK.
- National travel expectations – Due to the national scope of the role, you will be required to provide support across multiple locations as needed.
- The role will support the expansion and growth of sales, including cross-selling, project work, and professional services, to drive the development of various portfolios on a national level.
- Take ownership of commercial and financial performance, including budgeting, forecasting, cost control, and profitability across national accounts.
- Lead national engagement with Regional AGMs and Contract Managers within BGIS - BSM to ensure alignment, collaboration, and consistent service delivery across all site.
KEY TASKS / RESPONSIBILITIES :
ESSENTIAL SKILLS :
Person Specification
Education : HNC / BTEC / Degree level education is preferred, with good written and spoken English and good mathematical skills.
Experience : (Essential) Working to Planned Preventative Maintenance Regimes.
Desirable) Knowledge of COSHH, Risk Assessments
Aptitudes : Strong leader and manager High level of customer service
Character : Committed to the delivery of excellent customer service.
Circumstances : Must be able to be flexible and work late at short notice in the event of emergencies.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Create a job alert for this search
National Account Manager • United Kingdom
Related jobs
Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water system...Show moreLast updated: 2 days ago
Please make sure you read the following details carefully before making any applications.Top 3 skills needed for this role : .
Strong sales and commercial focus.Excellent verbal and written communicat...Show moreLast updated: 5 days ago
We're Kerry Dairy Consumer Foods - a leading name in the food industry with over €370m sales revenue globally.Alongside famous British & Irish brands such as Strings and Things, Pure, Dairygold and...Show moreLast updated: 2 days ago)
Direct message the job poster from LendInvest (LSE : LINV).LendInvest is the UK’s leading FinTech platform for property finance.
Over the past 17 years, we have grown from just our two founders to a ...Show moreLast updated: 2 days ago
End Date : August 31, 2025 (30+ days left to apply).At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and ...Show moreLast updated: 5 days ago
Be among the first 25 applicants.Mr Fothergill's Seeds Ltd provided pay range.This range is provided by Mr Fothergill's Seeds Ltd.
Your actual pay will be based on your skills and experience — talk ...Show moreLast updated: 20 days ago
National Account Manager - Wholesale & Foodservice.Hybrid role - Predominately Home-Based | Site Visits (South West) Twice per Month | c£45,000 + Car Allowance + Bonus.
Are you an experienced Nation...Show moreLast updated: 15 days ago
Futures are excited to be partnering with a fast-growing and innovative FMCG business.This business has an impressive portfolio of personal care products with a large focus on sustainability and et...Show moreLast updated: 30+ days ago
Location : Nationwide - hybrid working arrangements with use of offices in Leeds, Birmingham, and other group offices as required.
Competitive salary plus benefits.The successful candidate will take ...Show moreLast updated: 12 days ago
We are looking for an experienced National Accounts Manager to manage the sales process for forklift trucks and other material handling equipment to national customers.
The role involves selling mat...Show moreLast updated: 7 days ago
Carrier Corporation, one of the leading suppliers of temperature control rental equipment in the UK and Ireland.Build strong, value-adding relationships with existing customers.Account management a...Show moreLast updated: 30+ days ago
National Account Manager - Wholesale & Foodservice Hybrid role - Predominately Home-Based | Site Visits (South West) Twice per Month | c£45,000 + Car Allowance + Bonus Are you an experienced Nati...Show moreLast updated: 18 days ago
LendInvest is the UKs leading FinTech platform for property finance.Over the past 17 years, we have grown from just our two founders to a team of over working to make property finance simple for ev...Show moreLast updated: 19 days ago
UK Home Based, Home Based, United Kingdom.Carrier Corporation) one of the leading suppliers of temperature control rental equipment in the UK and Ireland.
As a National Account Manager , you will be...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.Pro4ormpeople Ltd are partnering with an expanding pharmaceutical company with the hiring of an experienced National Account Manager.
We are looking to speak to peop...Show moreLast updated: 30+ days ago
The Gym Kitchen launched with a bang in 2020 and is listed in UK retailers such as Tesco, Asda, Morrisons, Co-op, Sainsbury’s, Ocado & Amazon.
Our range consists of high-protein, macro-counted food ...Show moreLast updated: 2 days ago
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.
In addition, we provide products and ...Show moreLast updated: 17 days ago
National Account Manager @TOTM working together to support period positive workplaces.TOTM is a purpose-led, fast-growing brand disrupting the period care industry.
We're on a mission to drive posit...Show moreLast updated: 7 days ago
Our client is a leading supplier of new and used pallets to various industries across the UK.Offering a full-service pallet operation from one off load to trailer loads a week.They make standard wo...Show moreLast updated: 13 days ago
We are looking for an experienced National Accounts Manager to manage the sales process for forklift trucks and other material handling equipment to national customers.
The role involves selling mat...Show moreLast updated: 7 days ago
- Promoted
National Account Manager
Lanes GroupUnited KingdomFull-time
- Promoted
National Account Manager
Vitality Corporate Services LimitedUnited KingdomFull-time
- Promoted
National Account Manager
KerryUnited KingdomPermanent
- Promoted
National Account Manager
LendInvest (LSE : LINV)United KingdomFull-time
- Promoted
National Account Manager
LV11 Electrolux Latvia Ltd.United KingdomPermanent
- Promoted
National Account Manager
Mr Fothergill's Seeds LtdUnited KingdomFull-time
- Promoted
National Account Manager
Zest RecruitmentUnited KingdomFull-time
National Account Manager
FuturesUnited KingdomFull-time
National Account Manager
Aqua ConsultantsUnited Kingdom, United KingdomFull-time +1
Quick Apply
National Account Manager
Toyota Material Handling ManufacturingUnited KingdomFull-time
- Promoted
National Account Manager
Carrier CorpUnited KingdomFull-time
National Account Manager
ZestUnited KingdomFull-time
National Account Manager
LendInvestRemote, GBRemote
Full-time
National Account Manager
CarrierUnited KingdomFull-time
- Promoted
National Account Manager
Pro4orm People LtdUnited KingdomFull-time
- Promoted
National Account Manager
The Gym KitchenUnited KingdomFull-time
National Account Manager
soleraVirtual UKFull-time
- Promoted
National Account Manager
TOTMUnited KingdomFull-time
National Account Manager
Future RecruitmentUKFull-time
National Account Manager
Toyota Material Handling UKUnited KingdomFull-time