Pro Insurance currently has a new opportunity for a Complex Claims Technician to join our Complex Claims Team.
Pro currently operates a hybrid working model and the majority of this role will be working from home with travel to one of our EL / PL hubs in Glasgow, Liverpool or Horsham once a week and other locations as and when required.
Purpose of Role :
- Reporting to the Claims Manager, the Claims Technician will handle a caseload of asbestos-related disease and other respiratory claims, to include the following : -
Mesothelioma
Lung CancerAsbestosisDiffuse Pleural ThickeningOther respiratory claimsManaging all diaries and post within the agreed SLAsLiaising with solicitors and brokersDeveloping effective business relationships internally and externallyMaintain accurate records for auditing and regulatory purposesIdentifying potential fraudProactively support the team in their achievements and overall business objectivesProvide technical advice and guidance to external clientsOversight of PLF in respect of any litigated claims to ensure the case strategy is appropriateContribute to projects relevant to the sub verticalStrengthen Client RelationshipsRepresent Pro in a Professional manner to both peer and potential marketplace acquaintancesKnowledge and Skills required :
Good background in EL / PL disease claims including : Lung Cancer, Mesothelioma, and other asbestos-related claimsAbility to work towards Service Level AgreementsEffective communication and key stakeholder relationship management skillsKnowledge of claims handling and impacting legislation in respect of asbestos-related disease claimsClaims Handling Authority / Licence appropriate to the work typeAdaptable to changeStrong relationship building skills and a professional and approachable mannerCoaching / Mentoring skillsBy submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy.