Service Engineer

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As a Service Engineer, your key responsibilities will include but not be limited to :

On-Site Maintenance : Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments

Technical Support : Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development

Customer Focus : Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity

Troubleshooting and Fault Finding : You’ll be hands-on, solving challenges to keep systems running smoothly

On-Call Flexibility : As you grow in the role, you'll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Job Description

As a Service Engineer, your key responsibilities will include but not be limited to :

On-Site Maintenance : Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments

Technical Support : Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development

Customer Focus : Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity

Troubleshooting and Fault Finding : You’ll be hands-on, solving challenges to keep systems running smoothly

On-Call Flexibility : As you grow in the role, you'll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Qualifications

Experience : Previous experience as a Service Engineer in the XXX market. Knowledge of water treatment or wastewater plants is desirable.

Qualifications : NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.

Client-Facing Skills : Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.

Time Management : Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.

Professionalism : A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.

Driving Licence : A full UK driving licence is essential for this role.

Additional Information

Employee Benefits Package

We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our well being services, including 24 / 7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That's not all… you also have the option to enrol in a range of flexible benefits, including Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Diversity & Inclusion

At Veolia Water Technologies UK, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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