Microsoft Senior Solution Architect

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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

CDW’s Microsoft Solutions team is a group of Solutions Architects and Specialists that is part of the wider Microsoft Practice.

The role has three key areas of responsibility, which broken down by :

• Act as a senior Microsoft and Intel End User Computing Architect, using your expertise to run technical engagements with customers to win end user computing business.
• Support the development of the team and the wider department by contributing to team projects as well as helping junior team members achieve their own career aspirations
• Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training / accreditation.

What you will do

Customer Opportunities - Work with customers, partners and salespeople to technically qualify opportunities and deliver value to customers with Microsoft and Intel end user computing requirements.

Documentation - Produce high quality documentation outlining customer requirements and solutions. Such documentation may include role specific end user computing needs, associated IT management requirements and any required services work due from CDW Service teams.

Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service

CDW and Modern Workspace Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and Microsoft expertise.

Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider CDW community to draw upon as the need arises.

Partner Engagement – Cultivate strong Microsoft and Microsoft eco-system relationships to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers.

Commercial Acumen – The role requires that you understand the commercial impact of the proposed solutions and assist customers and CDW’s sales teams in choosing the correct solution to meet budget and expectations.

Sales Enablement - Assist CDW Salespeople with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities.

Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments.

Accreditation – Attain and maintain the highest level of relevant accreditations where required

What we expect of you :

Customer focus and ways of working :

Protect all information assets from unauthorised access, disclosure, modification, destruction & interference

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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