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Customer Service Administrator
greenbeanGreater Manchester, England, United Kingdom4 days ago
Job type
- Full-time
Job descriptionProvide administrative support to the Service Delivery Coordinators Process Change of Tenancy (COT) requests within agreed SLAs Assist in resolving billing issues raised by managing agents Support the billing team with administrative tasks when needed Ensure accurate and complete data entry across internal systems Assist with the preparation and delivery of Managing Agent reports Support ad hoc requests from Service Delivery Coordinators Help deliver excellent aftersales support and customer care Contribute to both regular and ad hoc reporting Strong organisational skills and ability to prioritise effectively Self-motivated and proactive Clear verbal and written communication skills Confident with numbers and basic arithmetic Computer literate, particularly with Excel and Outlook Excellent attention to detail Comfortable working independently and as part of a team Experience working in the energy industry At least 12 months administrative experience Excellent attention to details Exposure to account management or a similar support role
Looking to grow your skills in a supportive and fast-paced environment?
We’re seeking a reliable and detail-oriented Service Delivery Administrator to join a busy Customer Experience team in Bury. This role is ideal for someone who enjoys working behind the scenes to keep everything running smoothly — providing essential support to ensure top-notch customer service.
Whether you're building a career in operations, administration, or customer service, this is a great opportunity to develop your experience in the energy industry.
Working hours : Monday to Friday, 8 : 30am – 5 : 00pm
What’s in it for you :
- 25 days holiday
- Yearly bonus (based on company and personal performance)
- Free on-site parking
- Access to an on-site gym
- Exciting social and team-building events
Key Responsibilities :
What we’re looking for :
It’d be great if you also have :
Ready to apply?
If you’re a team player who thrives on organisation and accuracy, click ‘apply now’ — we’d love to hear from you!
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Customer Service Administrator • Greater Manchester, England, United Kingdom
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