Delivery Administrator – Customer Experience Team Location : Bury, Manchester Salary : £24,000 - £25,000 plus bonus & benefits We’re looking for a Delivery Administrator to join a growing Customer Experience team in a fast-paced, customer-centric energy supplier. You’ll play a key role supporting Service Delivery Coordinators with day-to-day admin tasks, helping to ensure smooth operations and excellent client service. Key Responsibilities : Provide admin support to Service Delivery Coordinators Handle Change of Tenancies (COTs) within SLAs Assist in resolving billing issues and managing agent queries Maintain accurate system data and support reporting Contribute to aftersales support and internal coordination What We’re Looking For : Highly organised and detail-oriented Strong communication and Excel / Outlook skills Self-motivated with a collaborative attitude Industry or account management experience (a bonus) Perks & Benefits : 25 days holiday + annual bonus Flexible working hours and free parking Onsite gym and wellbeing support Regular social and team-building events If you're looking to join a welcoming, supportive workplace where your contributions matter, this is a great opportunity to grow and thrive. To discuss this opportunity further, please click ‘Apply Now’ for a no obligation chat with your VIQU Energy consultant. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU Energy offers an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply)
Customer Service Administrator • Greater Manchester, United Kingdom