Reporting into the Head of Retail Operations, the Retail Operations & Facilities Assistant will support with the day-to-day operational needs of stores and concessions, as well as manage planned and reactive facilities and maintenance.
This role will involve building internal and external supplier relationships to ensure that services to stores and concessions are delivered within budget.
Key Responsibilities :
- Monitor and manage facilities and maintenance queries in a timely manner
- Manage the general day-to-day store operational needs, working with internal departments and external suppliers
- Oversee all store Health and Safety processes and procedures to ensure the business is compliant with current legislation
- Maintain and manage the internal online Retail communication platform
- Assist the Head of Retail Operations with store opening and closures
- Support with maintenance budget management across the estate
- Support the Head of Retail Operations in the organisation of a twice annual Retail Conference meeting
Requirements
Relevant operational experienceAble to demonstrate high levels of personal organisationEffective communication to both internal and external stakeholdersStrong use of initiative and problem-solving skillsWorking knowledge of Word, Excel and PowerPointExperience within a retail store environment is beneficial