Mobile Aftercare Craftsperson

Mobile Aftercare Craftsperson 40 hours a week worked flexibly Mon-Fri between 7am & 7pm Do you do manual work or have a keen interest in DIY, preferably with wood? We have an exciting opportunity for an Mobile Aftercare Craftsperon to join our clients fine outdoor furniture company. They pride themselves in being the leading designers and manufacturers for British made fine outdoor wooden furniture, kitchens and accessories. Our objective is to achieve the highest level of service throughout our customer's journey so that they feel a sense of belonging which starts from the moment they make first contact with us and continues throughout the lifetime of the items they purchase from us. Our client is a leader in their field and are highly respected in the community of garden enthusiasts and professionals across the luxury goods and services market. They keep sustainability at the forefront of everything they do. They have created a positive, inclusive company culture and they place a high value on personal development. No previous experience in furniture making, restoration and finishing is necessary but some experience working with wood would be benefical, training, however will be provided. Primarily you will be part of the mobile team you will be travelling mainly across the South of the country to some beautiful locations including private gardens and RHS gardens. You will be leading on :

• Perform a number of aftercare operations including power steam cleaning, sanding, re-oiling and repairs of customers’ furniture, kitchens and accessories.
• Assessment of furniture with ability to spot problems and come up with solutions.
• Install pre assembled outdoor kitchen cabinetry and oversee the on site project including worktop templating and install. (Training is given so no experience is necessary)
• Operate specialist equipment.
• Providing an on-site and workshop based aftercare service with frequent travel.
• Possibility of overnight stays and opportunity for very occasional trips abroad.
• Assist in ensuring all equipment and vehicles are maintained.
• Deliver exemplary customer service to new and long standing clients alike.
• Will be required to unload equipment from vehicle to site and manoeuvre heavy furniture.
• During the winter season you will be required to assist with Aftercare in their workshop, occasional site maintenance or Logistics support, as required by the needs of the business