About The Role
We are seeking an organised and proactive Reactive Repairs Coordinator to join our team.
You will act as the main point of contact for coordinating and scheduling reactive repairs,
ensuring works are completed efficiently, on time, and to the highest standard.
Key Responsibilities
- Log, prioritise, and schedule all incoming reactive repair requests.
- Liaise with operatives, contractors, tenants & suppliers to ensure effective
Communication
Monitor repair progress & update CRM System / recordsEnsure compliance with service level agreements & meeting specific client KPI’sGenerate reports & Assist management in tracking performance.Submitting invoices on completion of jobs.Skills Required
Previous experience in repairs coordination, scheduling, facilities management, or similar.Strong organisational and time management skills.Excellent communication and customer service abilitiesIT literate with knowledge of repairs / maintenance systems. Experience in Xeroaccounting software preferred.
Ability to work under pressure and prioritise tasks effectively.