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Bar Manager

Bar Manager

PuttshackGrays, United Kingdom, United Kingdom
9 days ago
Job type
  • Full-time
Job description

Manager

Our Vision   -To be the universal

answer to the question ‘ Where should we get together’

Our Mission - To create lasting memories for people of all generations

through a shared, world-class entertainment experience

Our Values

Bring your ‘A’ game -      We strive for excellence in everything we

Lead the Way -               Our associates (staff) embrace and

are inspired by change

Own the Fun -                 We revel in our guests’ enjoyment

Care Deeply -                  We take great care of our guests, our associates and

the communities we call home

Location : Puttshack UK

Reporting

to :                 General

Manager

Direct

reports :               Bar Associates

Duties :   Lead and direct all

aspects of beverage operations including menu quality control, stock control,

training, health and safety, and high quality operations.

Overview

  • Bring everyone

into play.

  • Bring your 'A'

    • Game each and every day.

  • Lead by example

    • by demonstrating Puttshack Core Values.

  • Develop the team

    • through coaching and purposeful feedback.

  • Drive Associate

    • engagement and entrepreneurial spirit.

  • Promote safe

    • operational standards for both Guest and Associate safety.

  • Hiring of all Bar

    • associates.

  • Ensure that brand and operating standards are met.
  • Monitor beverage cost.  Troubleshoot beverage cost issues and help

    • develop solutions.

  • Monitor guest survey feedback and help team adjust

    • as needed to ensure guest satisfaction.

  • Works to create a can-do team culture in the bar and

    • throughout the operation.

    Key Areas of responsibility

  • Manage the bar operation with passion, integrity and

    • knowledge while promoting the culture and values of Puttshack.

  • Assist in the achievement of sales and profit

    • targets as set by the GM; guiding and motivating the bar team to maximize sales

    and control costs.

  • Be responsible for accurate rota planning, based on

    • forecast sales and core wage budget; taking the necessary daily action to

    reduce or increase hours, in line with sales.

  • Follow stock control procedures and guidelines;
  • complete ordering on time to ensure full availability of all drink items;

    • undertake stock takes as directed by the GM; assist the GM to ensure the

    consistent quality, rotation and levels of stock.

  • Ensure deliveries are received according to

    • established procedures, including checking in, storage, stock rotation,

    security, loss investigation and associate training.

  • Keep up to date with licensing legislation and ensure

    • all bar associates are fully aware of their obligations in relation to serving

    liquor.

  • Identify and delegate responsibilities to bar

    • associates to ensure that excellent service is consistently delivered.

  • Be fully conversant with every menu item served.
  • Organize the bar to ensure established opening and

    • closing procedures are adhered to, in line with Company policy and completed in

    the time allocated.

  • Maintain good communication between departments.
  • Be proficient in each and every area of the bar operation

    • and to help when and wherever necessary.

  • Build and maintain excellent relations with guests;

    • welcome guests in a professional and friendly manner and ensure that their

    wishes are met so far as is reasonably possible.

  • Ensure that the billing procedure is thorough,

    • correct and complete after each transaction.

  • Review operational and associate’s performance to

    • identify any problems, concerns or opportunities for improvement.

  • Ensure the bar operation exceeds required standards

    • of beverage quality, consistency and timeliness and of safety and cleanliness.

  • Effectively receive guest feedback and use this to

    • improve service and maintain the highest possible standards.

  • Assist the GM with the recruitment and training of

    • team members and to manage and motivate the team to realize their maximum

    potential.

  • Observe Company’s rules and procedures and carry out

    • any reasonable request made by their Manager.

  • Be aware of your responsibilities and adhere to

    • legislation in respect of licensing, data protection, Health and Safety at Work

    and COSHH.

  • To attend and assist the GM with training sessions

    • and team meetings as required.

  • Manual Handling duty required

    • Our Managers

  • Have a genuine

    • desire to provide the best guest experience, exceeding guest expectations and

    constantly reviewing and evolving the performance of themselves and the team

  • Maintain the

    • highest personal standards of conduct and performance; they are adaptable,

    dependable and have a strong work ethic.

  • Have impeccable

    • presentation.

  • Have good

    • working relationships with everyone they come into contact with at work,

    behaving in a friendly, courteous and professional way.

    What’s

    in it for you?

  • Free

    • golf & 50% discount on food and drink for up to 6.

    starter training & buddy support to set you up for success!

  • Access

    • to continuous development through a blended learning approach.

  • Access

    • to Medicash – Our health Cash back benefits platform! Includes, Dental

    Cover, gym discount, specialist health consultations, health screening,

    virtual GP, Employee assistance program, medicash discount perks and much

    more!

  • Refer

    • a friend – Up to £500 referral fee

  • T&Cs apply)
  • Free

    • meal on shift

  • Associate

    • of the month awards

    team socials, competitions and incentives!

  • Enrolment

    • to our communication community – PuttApp

  • Wagestream

    • membership - access 50% of your wages as you work, building pots and

    financial support.