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Duty Manager - Fridays - Norwich

Duty Manager - Fridays - Norwich

TGI Friday'sNorwich, Norfolk
30+ days ago
Job type
  • Full-time
Job description

Duty Manager - Fridays - Norwich

TGI Fridays is famous for a number of things - iconic cocktails, American inspired dishes but most significantly, that fantastic generosity of spirit provided by our incredible, one-of-a-kind team bringing that Fridays Feeling.

Fridays and Go is still the TGI Fridays that you know and love, but you can grab it on the move!

Behind every great unique TGI Fridays experience, are our great Managers and Team! They are the heart and soul of everything we do, which is why we're looking for a brilliant and passionate Duty Manager to join our team here at Fridays and Go.

Key Responsibilities

Directs and leads team members. Supporting the Management team with operational procedures and issues. Your key duties will include the following :

  • To support the manager on duty to lead and inspire the performance of their team. Responsibility for supporting many aspects of the Store or Kitchen's operation and performance. This includes People, Guest, Sales, Profit, Operations, Health & Safety and Property.
  • To ensure that Friday's standards are maintained, and the departments performance delivers its targets through a People First, Guest Obsessed, Operational Excellence Strategy.

About you

The successful applicant should be able to demonstrate the following :

  • Experience in a similar role, with a proven track record of leading a team is preferential
  • Restaurant / hospitality experience with a QSR environment would be desirable
  • Good problem-solving skills and the ability to think fast
  • Great communication skills so you can lead and inspire a team and delight our guests

    • Benefits

  • Time and a half is paid when more than 48 hours are worked in a week.
  • Flexible working patterns to support well-being and a better work life balance.
  • Weekly pay every Friday for our Team Members.
  • Participation in a pension scheme.
  • Development programmes that support and fast track career progression.
  • Apprenticeship programmes available to all levels.
  • Unlimited access to 50% off our food menu for each Team Member and up to 5 of their family and friends.
  • Unlimited soft drinks while on shift.
  • Team celebrations on 4th July and Thanksgiving.
  • Recognition for great performance aligned to our TGI Fridays Values.
  • Great incentives for delivering great results.
  • A generous Refer a Friend scheme.
  • Wagestream - Track, access and manage your pay at any time.
  • Hospitality action membership.
  • 28 days paid holiday (pro-rata).
  • Reward programmes, long service awards and staff recognition and incentives.

    • About us

    In our Fridays Family, We Celebrate People of All Stripes..

    We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breath our TGI Fridays values of Pride, Passion, Personality and Protection.

    Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be apart of. We are an equal opportunities employer.

    That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.

    And remember - "No one ever made a difference by being like everyone else." - P.T Barnum

    Candidates must be over compulsory school leaving age to apply for this position.