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Field Service Engineer, Medical Devices

MountainTop Life-SciencesBelfast Metropolitan Area, United Kingdom

2 days ago

Job type

Full-time

Job description

Location – Belfast region, Ireland (field-based).

About the job :

Are you a technically minded, service-oriented professional with experience supporting complex equipment in clinical or life sciences environments? Our client, a globally recognized medical technology company, is looking for a field-based Technical Service Engineer to support their expanding footprint across Ireland.

About the Role :

This is a hands-on technical role delivering installation, maintenance, and troubleshooting services for advanced medical systems. You'll be the primary field contact for customers in the region, ensuring equipment uptime, delivering a high level of customer satisfaction, and collaborating with internal teams to maintain service excellence.

Key Responsibilities :

Install, maintain, and repair medical equipment
Troubleshoot technical issues onsite and remotely
Plan and manage your own field visits
Support sales with contract renewals and upgrades
Keep accurate service records
Deliver a professional, customer-focused experience
Travel within Ireland and abroad when needed

Qualifications & Experience :

Technical or engineering background (degree or equivalent professional experience)

Good experience in field-based service, ideally in medtech or diagnostics

Strong customer communication and problem-solving skills

Understanding of IT / networking (e.g. Windows, databases, remote access, VPNs)

Fluent in English; additional language skills advantageous

Physically capable of handling technical equipment on-site

Valid driving license and readiness to comply with healthcare access requirements

If you feel addressed and would like to know more, please apply with your latest CV.