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Night Auditor

Night Auditor

AccorHotelLondon, England, UK
30+ days ago
Job type
  • Full-time
Job description

Whats in it for you...

  • Competitive salary
  • 19.6 days holidays (inclusive of bank holidays) pension and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Goes without saying but well feed you during your shift
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Free night at The Hoxton every year and something a little extra when you hit the big milestones!
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
  • Enhanced family leave for when youre expanding your family
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.

What youll do...

  • You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure were always busy and help our Night Manager with any overbooking levels
  • Answer phones sort out requests and anything that might arise time involving the team as needed - youre the one-stop-shop for our guests to turn to.

    • What were looking for...

  • Its all about attitude for us someone who enjoys being helpful to others and isnt easily flustered - theres a smaller team working at night so confidence and knowing how to work things out by yourself are key
  • Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
  • Youre looking for a place where you can be you; no clones in suits here
  • Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues
  • Youre not precious. We leave our egos at the door and help get stuff done
  • Youre up for doing things differently and trying (almost) everything once
  • You want to be part of a team that works hard supports each other and has fun along the way

    • Qualifications :

    Additional Information :

    Remote Work :

    Employment Type :

    Full-time

    Key Skills

    Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

    Experience : years

    Vacancy : 1

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    Night Auditor • London, England, UK