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Operations Manager
Daniel Owen LtdBrixton, London, England9 days ago
Salary
£40,000.00–£45,000.00 yearly
Job type
- Full-time
Job descriptionPrevious experience in a similar role Competent IT skills (including Outlook, Excel & Word) Strong leadership and organisational skills Excellent written and verbal communication skills
Operations Manager
South-East London
40k - £45k + company car
Property Services
Daniel Owen are proud to be representing a building firm in the South-East London area who are looking for a brand new Operations Manager to join their team to manage engineers and office staff, ensuring jobs are scheduled efficiently, customer service is exceptional, and performance targets are met.
Duties :
- Oversee and manage daily operations, ensuring the smooth delivery of property maintenance services.
- Lead, train, and motivate the team, including engineers and office staff.
- Ensure all jobs are booked efficiently and engineers have the required materials and information.
- Monitor KPIs and budget targets, driving operational efficiency.
- Managing company fleet
- Maintain strong relationships with clients and provide regular project updates.
- Handle escalations, complaints, and service issues with professionalism.
- Ensure compliance with health & safety, employment laws, and company policies.
- Provide regular reports to the General Manager and contribute to business strategy.
Requirements :