Global Events Experience Manager

The Opportunity

The purpose of this role is to transform our events capabilities to improveour ability to build strategic client relationships and create passionate advocates. To engage stakeholders (prospects, clients, potential and current employees) with our business and contribute to improved client experience through the whole end-to-end customer journey by bringing to life what we do, and ‘making it real’. This role will act as the centre of excellence for event management, responsible for the central management and delivery of events for the cyber business on a global basis. The role with work with regional marketing teams on the planning, organisation and successful execution of events and conferences for clients to enhance NCC Group’s brand. The role will involve dealing with senior (c-level) executives of leading global companies and governments. In this global role, the successful candidate will be working collaboratively and build trusted relationships with colleagues and stakeholders across the firm. Creating and delivering a client and colleague experience of the company's brand through seamless end to end campaigns and event experience.

Responsibilities

• Transform the events management capabilities and our ability to deliver high-level relationship programmes and events
• Create engaging brand experiences to bring Cyber to engage a broad set of key stakeholders across our business at events and also as part of other initiatives e.g. govt affairs and our real estate footprint
• Responsible for our event technology, production and project management globally, working with colleagues to ensure delivery of high-quality events and consistent client experience
• Leading the design, development and maintenance of event management best practices and support colleagues in execution and delivery of common event processes (by developing and using consistent SOPs, templates and tools).
• Develop and maintain a global events calendar of industry events, company-led events and strategic relationship events (as part of vertical, ABM or c-level buyer programmes)
• Develop and lead an event management database program, working with and managing database resources to fully leverage the power of the data. Support analytics program. Ensure GDPR compliance.
• Manage a broad set of stakeholders at all levels (from senior Government figures and c-suite clients)
• Stakeholder management - liaising with senior level executives of blue-chip companies

Qualifications

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.