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Sales Operations Co-Ordinator

Sales Operations Co-Ordinator

HAYSClydebank, United Kingdom
5 days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
Job description

Position : Sales Operations Co-ordinatorLocation : Clydebank, office based.

Hours : Monday - Thursday, working 8am-5pm and Fridays 8am-12pm

About the Role

We are working with a large private sector company looking to add a dynamic Operations Co-Ordinator to their team. In this role, you will be at the forefront of customer interactions, ensuring a seamless process from enquiry to delivery. You'll have the opportunity to make a significant impact by coordinating sales orders, preparing export shipments, and maintaining high standards of customer satisfaction.

Principal Tasks

  • Prepare and Send Quotations : Respond to customer enquiries with accurate quotation
  • Negotiate and Close Sales : Collaborate with customers to negotiate delivery times, close sales, and process orders.
  • Sales Order Processing : Input, acknowledge, maintain, and invoice sales orders, ensuring timely and accurate delivery.
  • Liaise with Internal Teams : Work closely with Sales Operations Planners and other departments to coordinate orders.
  • Prepare Export Shipments : Manage export shipments, liaise with carriers, and complete necessary transport documents.
  • Customer Query Resolution : Address and resolve customer queries and complaints professionally.
  • Sales Administration Support : Assist Sales Operations Planners with various administrative tasks.
  • Additional Sales Operations : Support other sales operations functions as needed.

Principal Skills and Experience

  • Sales Experience : Previous experience as a sales co-ordinator is preferred.
  • A full understanding of Sales Order Processing
  • Microsoft Office Proficiency : Competent in Microsoft Excel, Outlook, and Word.
  • Customer Focused : Strong written and verbal communication skills, with a customer-centric approach.
  • Multi-tasking Ability : Capable of managing multiple tasks while maintaining high service standards.
  • Product Knowledge : Understanding of product specifications and contractual terms and conditions.
  • Deadline Oriented : Ability to meet deadlines and prioritise workload effectively.
  • Pricing Skills : Ability to determine and utilise manual / computer price levels within specified parameters.

    • Essential Requirements

    Educational Qualifications : Higher Grade English, Nat 5 Maths (HNC in a business-related subject is an advantage).

    Microsoft Office Skills : Intermediate level proficiency in Excel, Outlook, and Word.

    Language Skills : Proficiency in French, German, or Russian is a plus.

    Strong Administration Skills : Demonstrated ability in administrative tasks.

    What's in it for you ?

  • This role comes with a salary of up to 30,000.
  • Other benefits include attendance bonus and life insurance.
  • Free on site car parking available.

    • What you need to do now?

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

    Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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    Sales Operations Co-Ordinator • Clydebank, United Kingdom