Customer Service Advisor - Part-Time Evenings

Part-time : Permanent

Salary : £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months inrole, plus uncapped commission

Hourlyrate :   £12.82

Houroptions : 20Hours

Are you someone who likes solving problems? Maybeyou like gaming or tinkering with technology? If so, you havetransferrable skills to success in a Customer Service Technicalrole withEE .

Why not use your skills to make a difference andjoin our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over the phone to customers with allsorts of mobile tech-related queries. You could be helping someonewith a simple device query they have, or something that needs a bitmore work to help keep them in contact with the people they love.You never know what’s comingnext.

You don’t need specific experience to join us.Provided you’re naturally helpful, calm and can build relationships– we can train you on therest.

We understand that life never stands still, and likemost roles within EE, this opportunity is designed with flexibilityin mind. We’re here to support you in being successful, meaningwe’ll do everything we can to make sure you don’t miss thatappointment, or can look after your family in an emergency. Just afew ways we’re doing this include giving you the opportunity toschedule your own breaks and banking time, and the option ofoccasional homeworking.

What’s in it foryou?

• A great starting hourly rate of£12.82 per hour, plus incentives andbonuses
• Huge discounts of EE &BT products including your Mobile and Broadband – savingyou hundreds of pounds everyyear.
• Online GP – Giving you access to a GP via telephoneor video 24 / 7 for both you and your immediate family, fully fundedbyus
• Market leading paid carer’s leave, up to 2 weeks offfor carers to give that bit of extra support to our colleagues whoare caring for family or friends who are disabled, ill orelderly
• Family Leave - Equalised maternity, paternity, andadoption leave and it gives all parents 18 weeks full pay and 8weeks half pay in the first year however they choose to grow theirfamily
• Support in carving your own career path. Weare passionate about developing our people and we’ll support you toachieve the career youwant.
• Volunteering days, so you can give back toyour localcommunity.
• Optional Private Healthcare and Dental, toprotect you and yourfamily.

On top of all that, we’ve got a great team culture,meaningful support and tailored training to help you build alasting career. What are you waitingfor?