Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Band 3 Respiratory Administrator. Permanent contract.

We are seeking a motivated and dynamic Band 3 Administrator to work within the Waltham Forest Respiratory Team.

The successful candidate will be required to provide an effective and efficient administrative and clerical service to all members of the team and to support the work being carried out in the Respiratory and Pulmonary Rehabilitation Team. They will also be expected to work flexibly within the administration team and support colleagues when required to.

The post holder would work closely with the current Respiratory Administrator sharing the workload and provide support to the team to provide an efficient and responsive administrative provision to the service. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.

Main duties of the job

The post holder will be expected to support their team, department and organisation to achieve the Trust’s Values in their day to day work. These are the 5P’s :

Putting people first

Prioritising quality

Being progressive, innovative and continually improving

Being professional and honest

Promoting what is possible – independence, opportunity and choice

The role will require you to be computer literate as all patients records are now electronic (RIO) and previous experience of administration duties will be advantageous.

Working for our organisation

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement – London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further details on this vacancy.

Person specification

Qualifications

Essential criteria

• NVQ Level 2 / 3 or equivalent standard of literacy and numeracy

Experience

Essential criteria

Knowledge

Essential criteria

Knowledge

Essential criteria

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT :

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.