Maintenance Coordinator

Salary : £26,000 - £30,000Hours : Monday to Friday, 8am - 4.30pm or 9am - 5pmLocation : Office-based WallingfordAre you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment where no two days are the same? If so, we have the perfect role for you.Global CTS is looking for a Maintenance Coordinator to join a lively and friendly team in Wallingford. In this role, you will be responsible for managing maintenance contracts, scheduling jobs, and ensuring everything runs like clockwork.Responsibilities

• Manage and maintain new and existing customer maintenance contracts
• Schedule maintenance jobs efficiently and accurately
• Create and issue work orders to subcontractors
• Follow up paperwork with engineers and subcontractors
• Issue customer paperwork and ensure records are up to date
• Set up remedial quotations and follow up on outstanding quotes
• Handle invoicing, including recurring maintenance invoices
• Manage contract renewals and ensure deadlines are met
• Be the first point of contact for complaints and queries, ensuring a high level of customer satisfaction
• Communicate any issues internally with relevant staff and ensure they are resolved in a timely mannerSkills and Experience
• Strong communication skills with confidence on the phone
• Highly organised with excellent time management
• Process-driven with a keen eye for detail
• Ability to work under pressure and meet deadlines
• Experience in contract renewals is an advantage but not essentialWhy Join This Team
• Be part of a fun and supportive working environment
• Work for a growing company with great career opportunities
• Enjoy a varied and rewarding role where you can make a real differenceIf you are ready for a new challenge and want to be part of a fantastic team, apply today