Floor Manager

Become a Londoner

Welcome to

The Londoner, a hotel that is chic boutique in spirit and feeling yet

staggering in scale and ambition.  A

perfectly engineered collection of spaces, tastes, textures and offerings over

15 floors.  Situated in the heart of

Leicester Square, where the four corners of the city meet.  We are

seeking hospitality professionals whose unique talents and ambitions will drive

them to not only rise to our guests exacting standards, but also propel their

own career potential in a company that recognizes and rewards.  Stand out from the crowd by joining London’s

first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a Floor Manager for The Stage at The Londoner. The Stage offers our guests an exclusive Champagne Bar, which also serves a high end afternoon tea, followed by charcuterie in the evening.

Overview :

• We are currently recruiting for a Floor Manager at The Stage at The Londoner. The Stage is in the heart of The Londoner and offers an sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie.
• As Floor Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
• You will be responsible for directing the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
• Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback and evaluating service levels.
• Implementing and developing strategies to improve where necessary alongside the management team.
• Be responsible for ensuring staff training plans are in place for new team members alongside the Bar Manager.

About You :

Company Benefits : Competitive salary

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages  provided  daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their  family  and their friends

Access to a discount platform for  all of  the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across  all of  our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

Eligibility :

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be  required  from candidates as part of the recruitment process.