Job summary

A fantastic opportunity has arisen for a conscientious and dynamic administrator to join the close-knit and supportive Crisis Resolution Home Treatment Team (CRHTT).

CRHTT are based at North Moor House, Northallerton and provide Urgent / Crisis mental health services for people aged 18 - 65 years old and living in the Hambleton and Richmondshire area.

The team base is easily accessible by car and parking is available.

As a member of this ever growing and friendly team, you will work in an open plan office. The building is also home to other teams we work closely alongside and is anarea of high activity; no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post the successful applicant will be confirmed in post on a permanent basis.

Main duties of the job

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.

This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with the medical secretaries, Consultants and other colleagues, supporting them in ensuring that high standards are maintained and they have everything they need to provide the best possible care for the service users.

We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

About us

With a starting salary of £24,071 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, it's not just the NHS pay scaleand benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

24,071 to £25,674 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

346-NYA-224-24

Job locations

North Moor House

North Moor Road

Northallerton

DL6 2FG

Job description

Job responsibilities

The following responsibilities are examples, please refer to the attached Job Description for the complete picture.

Generic administrative activity such as : dealing with answer machine messages, responding to letters and emails, checking / taking the post, liaise with other departments and sites across the North Yorkshire area, ordering supplies, calendar management (. organising meetings / events), minute taking, data input, files and documentation prep (. case notes), photocopying, filing.

We would very much welcome contact via phone or pre-arranged visit prior to application / interview to share with you further details regarding the role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Person Specification

Qualifications

Essential

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management
• Key skills / functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above / New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period

Desirable

Experience

Essential

Desirable

Knowledge

Essential

Desirable