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Internal Client Relationship Team Leader

Internal Client Relationship Team Leader

Accomplish TodayAltrincham, Cheshire, UK
23 days ago
Salary
£35,000.00 yearly
Job type
  • Full-time
Job description

OTE £45,000 year one.

Main Areas of Responsibility

  • To increase enquiry numbers and achieve growth across a dedicated patch of accounts
  • To increase the number of referring consultants in the patch
  • Act as a main point of contact for consultants, working alongside Agency Support to deal with all agency queries
  • To maintain a record of existing accounts, record account / consultant profile information / activity and competitor insight on the Sales CRM
  • Follow up with all consultants in the patch regularly to ensure their needs are being met
  • Identify cross-sell opportunities
  • Account map medium size agencies to identify key stakeholders within each
  • Deliver online umbrella and legislation training to consultant where required

Management

  • Effective leadership and management of the team
  • Oversee day to day operations for all team members activity and KPIs
  • Set clear goals and objectives in line with growth expectations
  • Provide regular feedback, coaching, objective setting and performance evaluations to optimise productivity
  • Monitor team performance and report back to Sales Director on a regular basis
  • Discover training needs and provide coaching
  • Promote a strong team culture, recognising high performance and rewards accomplishments
  • Raise the organisations online social media profile
  • Other

    Attend face to...