Talent.com
This job offer is not available in your country.
Admin Assistant - 36 hours

Admin Assistant - 36 hours

British Pregnancy Advisory Service (BPAS)Peterborough, England, United Kingdom
2 days ago
Salary
£22,431.00–£26,382.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Job Summary

Do you enjoy working within a busy office or reception environment, where no two days are the same?

We are looking for an experienced Admin Assistant to come and join our Peterborough unit on a full-time basis for 36 hours a week over Monday to Friday. A detailed shift pattern and salary information can be found below.

You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.

About You

You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.

Main duties of the job

  • Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
  • Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
  • Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
  • Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

We Are Also Looking For

  • Experience of dealing face to face with patients who may be upset, within a care environment.
  • Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
  • Good attention to detail, supportive towards colleagues and clients and is an effective team player.

    • About Us

    British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

    Working With Us

    Alongside a supportive and friendly working environment, BPAS has generous benefits :

  • Life assurance cover at 3 times salary
  • 34 days annual leave per year
  • A defined contribution pension scheme.
  • You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

    • BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

    Date posted : 24 February 2025

    Pay scheme : Other

    Salary : £22,431 to £26,382 a year - Depending on skills & experience

    Contract : Permanent

    Working pattern : Full-time

    Reference number : B0201-PET-AA-36

    Job locations : B P A S, Broadway Court, Peterborough, PE1 1RP

    Job Description

    The full job description and salary details can be found in the supporting documents on the right-hand side. These are available for you to download and review.

    Further Information

    Salary : £22,431 - £26,382 per annum - depending on skills and experience.

    Hours : 36 per week

    Shift Pattern : Monday to Thursday 08 : 30 - 16 : 30 | Friday 08 : 30 to 14 : 30

    Location : BPAS Peterborough, Broadway Court, Ground Floor North Wing, Peterborough PE1 1RP

    Interested so far? Don't delay, apply today!

    This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

    The Small Print : All applicants must be pro-choice.

    If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

    References : All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

    Person Specification

    Experience Essential

  • Administration experience gained within an office environment and general office duties
  • Experience with clerical procedures including the checking of documentation
  • Experience of telephone and reception procedures

    • Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

    • Qualifications Essential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4
  • or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

    • General Essential

  • Do you support a woman's right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • This role is for 36 hours per week over Monday to Friday at our unit in Peterborough. Can you commit to this?

    • Desirable

  • Would you like to add any further information / statements to support your application?

    • Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name : British Pregnancy Advisory Service (BPAS)

    Address : B P A S, Broadway Court, Peterborough, PE1 1RP

    Employer's website : https : / / www.bpas.org

    J-18808-Ljbffr