Homeless Support Worker Assistant

Full time, 37 hours a week. Will include working a mix of early, mid, late and weekend shifts. Will also include working bank holidays.

Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various location in Southampton.

Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.

Although this can be a challenging role, it’s also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.

MAIN RESPONSIBILITIES

You will support clients by prompting and helping them to attend appointments

You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.

You will help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene

You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community.

Empower clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance / room decoration

Involve clients in the smooth running if the hostel environment

Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property

Maintain client records using relevant systems to a good standard

Work in accordance with the Health and Safety regulations and all policies and procedures

Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern

Any other reasonable task as requested by a member of staff

ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job)

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client / customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

Full drivers' licence and access to a vehicle is preferable for this role