IT Business Lead Analyst / Technical Owner with Microservices experience

As an IT Business Lead Analyst / Technical Owner you will lead the building of next generation customer centric Credit Card Capabilities supporting the Business and Technology teams in all phases of Project life cycle. In addition, you will play a pivotal role in continuous iterative exploration and investigation of Business performance and other measures to gain insight and drive business planning.

Responsibilities :

Lead concept sessions with business to understand and document high level features and epics

Translate features and capabilities into system impacts and High level design

Drive transformation of existing monolithic / legacy services into fine grained reusable microservices and APIs

Drive complex projects spanning multiple scrum teams

Work closely with Architects to create system architecture and microservice design

Create as-is and to-be flows for the processes being transformed

Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and / or enhancements to current systems by analyzing business processes, systems and industry standards

Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications :

6-10 years of experience

Experience with distributed design and development (Java / C++ / C#)

Experience with distributed or mainframe data repositories (Oracle / Mongo / DB2 / VSAM)

Knowledge of credit card processes ( marketing, rewards, payments, acquisitions) a plus

Exposure to cloud technologies (OpenShift Enterprise, SpringBoot, AWS)

Ability to apply design principles and patterns

Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

Experience with all phases of Software Development Life Cycle

Experience with Agile and Scrum methodologies / JIRA / a plus

Comprehensive knowledge of the principles of business analysis

Education :

Bachelor's degree / University degree or equivalent experience

Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Technology

Job Family :

Business Analysis / Client Services

Time Type : Full time

Primary Location :

Jacksonville Florida United States

Primary Location Full Time Salary Range :

103, - $155,

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date :

Jun 27, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review .