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Case Worker

Case Worker

Griffin FireEnfield, England, United Kingdom
1 day ago
Job type
  • Full-time
Job description

Contact Us : [email protected]

We are seeking a compassionate and detail-oriented Case Worker to join our team. The successful candidate will play a crucial role in assessing client needs, developing care plans, and ensuring the effective delivery of home care services. This role requires excellent communication, problem-solving, and organizational skills to support both clients and care staff.

Key Responsibilities :

  • Client Assessments : Conduct initial and ongoing assessments of clients to determine their care needs, preferences, and risks.
  • Care Planning : Develop, implement, and review individualized care plans in collaboration with clients, families, and care teams.
  • Liaison & Advocacy : Act as a key point of contact for clients, families, care workers, and external professionals (e.g., social workers, healthcare teams).
  • Compliance & Safeguarding : Ensure that all care services align with CQC regulations, company policies, and safeguarding protocols.
  • Monitoring & Quality Assurance : Regularly review care plans, conduct visits, and gather feedback to ensure the highest standards of care.
  • Staff Support & Training : Provide guidance and support to care workers, ensuring they understand and follow client care plans effectively.
  • Crisis & Risk Management : Address any urgent client concerns, respond to safeguarding issues, and report incidents in a timely manner.
  • Administrative Duties : Maintain accurate records, update client files, and ensure documentation is completed in compliance with regulatory requirements.

Minimum Requirements :

  • Previous experience in a case worker, care coordinator, or similar role within the health and social care sector.
  • Minimum Level 4 in Health and Social Care.
  • Strong understanding of domiciliary care, person-centered planning, and safeguarding principles.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Knowledge of CQC standards and compliance requirements.
  • Ability to work independently and collaboratively within a team.
  • Full UK driving license and access to a vehicle (preferred).
  • NVQ Level 3 or higher in Health & Social Care (desirable).
  • Benefits :

  • Bonus scheme
  • Healthcare insurance
  • 35 days annual leave per year
  • J-18808-Ljbffr