Contact Us : [email protected]
We are seeking a compassionate and detail-oriented Case Worker to join our team. The successful candidate will play a crucial role in assessing client needs, developing care plans, and ensuring the effective delivery of home care services. This role requires excellent communication, problem-solving, and organizational skills to support both clients and care staff.
Key Responsibilities :
- Client Assessments : Conduct initial and ongoing assessments of clients to determine their care needs, preferences, and risks.
- Care Planning : Develop, implement, and review individualized care plans in collaboration with clients, families, and care teams.
- Liaison & Advocacy : Act as a key point of contact for clients, families, care workers, and external professionals (e.g., social workers, healthcare teams).
- Compliance & Safeguarding : Ensure that all care services align with CQC regulations, company policies, and safeguarding protocols.
- Monitoring & Quality Assurance : Regularly review care plans, conduct visits, and gather feedback to ensure the highest standards of care.
- Staff Support & Training : Provide guidance and support to care workers, ensuring they understand and follow client care plans effectively.
- Crisis & Risk Management : Address any urgent client concerns, respond to safeguarding issues, and report incidents in a timely manner.
- Administrative Duties : Maintain accurate records, update client files, and ensure documentation is completed in compliance with regulatory requirements.
Minimum Requirements :
Previous experience in a case worker, care coordinator, or similar role within the health and social care sector.Minimum Level 4 in Health and Social Care.Strong understanding of domiciliary care, person-centered planning, and safeguarding principles.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.Knowledge of CQC standards and compliance requirements.Ability to work independently and collaboratively within a team.Full UK driving license and access to a vehicle (preferred).NVQ Level 3 or higher in Health & Social Care (desirable).Benefits :
Bonus schemeHealthcare insurance35 days annual leave per yearJ-18808-Ljbffr