Field Service Support Engineer

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Company Statement

Teledyne Controls has been working closely with civil and military aircraft operators worldwide. The company counts over 300 airlines among its valued clients including the worlds major carriers. We also work directly with the aircraft manufacturers supplying products to the major OEMs such as Airbus and Boeing. Fundamental to our success are our core values which include dedication to every employee and clients success; Innovation that matters for our company and for the world; Trust and personal responsibility in all relationships!

Our adaptable suite of products include Data Acquisition & Management Systems Wireless Data Transfer Systems Flight Data Analysis & Investigation Solutions Data Loading Solutions Aircraft Network Systems. Combined together these products provide comprehensive data management solutions that leverage aircraft data intelligence and create value for our customers.

Are you looking to be part of a dynamic and growing organizationTeledyne Controls is EveryWhereYouLook!and looking for the best available talent to support our growth.

Summary

Teledyne Controls is seeking a Field Service / Support Engineer to be the focal point in helping to support and expand our services business segment based on the analysis of flight recorded data to our airlines customers.

The candidate should be able to become knowledgeable on the different products used by Teledyne Controls to provide Services. Performs a variety of complicated tasks. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Relies on experience and judgment to plan and accomplish goals. Normally receives little instruction on daytoday work general instructions on new assignments.

Essential Duties and Responsibilities include the following :

• Assist in technical support relationship to drive customer satisfaction by proactively implementing technical solutions for our services customers.
• Develop and implement algorithms used for Flight Data Analysis which can be utilized for Safety and Maintenance and Engineering purposes.
• Create reports using data provided by our customers and analyzed by our software platforms.
• Work with tools such as SQL Tableau etc. to be able to extract meaningful information from customer data.
• Program simple applications using Teledyne Controls tools.
• Resolve challenging potentially high impact customer situations with a high level of tact and understanding.
• Work in a fastpaced highpressure environment under minimum supervision to support deployment integration and maintenance of Controls software products within clients networking environments.
• Be able to understand customer needs and identify possible new services opportunities.
• Effectively interact with the engineering teams to provide solutions to complex technical issues.
• Share best practices with fellow team members to enhance the quality and efficiency of the services process.
• Travel domestically and internationally to Customer sites industry conferences as necessary.
• Work on different projects simultaneously.
• Briefs others on deployment deliverables status and progress

Education and / or Experience ;

Must reside in EU or UK Preferable near Toulouse Heathrow or Cumbernauld

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Key Skills

Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX

Employment Type : Full-Time

Experience : years

Vacancy : 1