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Customer Service Advisor – Bangor
The Recruitment CoBangor, Gwynedd30+ days ago
Salary
£12.58 hourly
Job descriptionPrevious experience in a customer service or call handling role is desirable. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle challenging situations calmly. Strong attention to detail and organisational skills. Flexibility to work shifts, including evenings, weekends, and bank holidays. Must pass a DBS (Disclosure and Barring Service) check. Competitive hourly rate of £12.58. Ongoing temporary assignment with potential for long-term opportunities. Comprehensive training and support provided. Friendly and supportive work environment.
Job Title : Part-Time Call Handler
Location : Bangor (On-Site)
Contract Type : Temporary (Ongoing)
Hourly Rate : £12.58 per hour
Hours : Part-Time (25 hours per week, 5-hour shifts per day, Monday to Sunday, shifts between 8 : 00 AM – 11 : 00 PM)
About the Role :
We are looking for enthusiastic and customer-focused Call Handlers to join our team in Bangor. This is a part-time, on-site position, offering a competitive hourly rate of £12.58. The role involves managing high volumes of calls, with flexible shifts scheduled across the week, including evenings and weekends.
Key Responsibilities :
- Handle a high volume of inbound and outbound calls professionally and efficiently.
- Provide accurate information and support to customers.
- Address customer queries, resolve issues, and escalate when necessary.
- Maintain detailed and accurate records of all customer interactions.
- Adhere to company policies and procedures.
- Work collaboratively with team members to meet performance targets.
Requirements :
Benefits :