Deputy Manager

Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as an Deputy Manager at our service Willowmead based in East Molesey.

At Willowmead, we provide our people with the support they need, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

What you'll be working :

• Full-Time hours
• 42 hours per week
• Annual salary £31,054.00
• Working Pattern would be based on requirements and rotational

What you'll be doing :

20 Hours of Management Admin & 22 hours leading the team and running the shift.

Ensuring the service has the required level of resources to support the service users. Including ensuring that the service is fully staffed according to agreed levels.

Monitor service provision to ensure full compliance with all relevant legislation in line organisational, regulatory and legal requirements.

Keep up to date with any changes, or new legislation affecting the provision of services.

Support in the delivery of training for inductees and existing employees, as required.

Attend and support CQC inspections to ensure 100% compliant.

Plan and attend service user reviews.

Support Service Manager with service based finances and budgets, in accordance with the finance department procedures.

Support Quality Assurance activities of own and other services, achieving 100% compliance.

Acting as a representative of Active care Group at all times.

Liaising with external stakeholders including medical professionals, care managers, families, advocates, therapists, prospective service users.

Ensure individual service user documentation is kept up-to-date and accurate at all times.

Line manage allocated staff team, including conducting staff supervisions and appraisals.

Ensure a high quality of service user care and support is maintained at all times, in line with the PCPs.

Develop the performance of others through effective coaching and line management.

Conduct investigations and lead on formal performance management hearings for any employee issues .

Responsibility for reviewing and editing company-wide policies and documents, as required.

Ensure all identified staff training is up to date and in accordance to their roles and needs of the service.

What you'll have :

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to :

ACGRES